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Sage 200 Support Analyst £35K + Exceptional Benefits.

Manchester, Greater Manchester

Up to £35000 per annum + Excellent Benefits

Permanent

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Sage 200 Support Analyst £35K + Excellent Benefits

Role Overview

Due to a high performing year in new business and more customers, my client are looking to add to their support team with the acquisition of an experienced Sage 200 Support analyst. They will consider candidates that have supported other ERP systems but Sage 200 experience is preferred. This role will be split with working from their modern offices and working from him 1 / 2 days per week.

Principle Responsibilities:

Liaising with Customers regarding their Sage 200 Systems, fact finding faults and working through issues and resolving in a professional timely fashion. Escalating issues and liaising with the Consultancy team on faults. Experience of administering Microsoft SQL Server Assist with the Installation and configuration of various Sage software products and 3rd party addons Preparation of library of bespoke reports, knowledgebase of known software issues and workarounds

Person Specification:

Detailed Sage 200 knowledge, preferably with accreditations Detailed Sage CRM knowledge, preferably with accreditation and detailed knowledge of customising CRM to meet clients requirements Experienced in training of Sage software or other ERP products and 3rd party addons Sage 50 knowledge Good knowledge of Windows Server and Client operating systems. Graduatelevel with IT knowledge (equivalent qualifications will be considered)

Behavioural competencies

Confident, articulate and an effective communicator at all levels Robust, persistent, persuasive and assertive Good presentation skills Ability to train, guide and advice clients on technical matters Proactive Attitude Problemsolving skills and high levels of initiative

This is a great opportunity for an experienced Sage 200 support analyst that would like to make a move towards consultancy.

For a confidential conversation please contact Craig Purnell at Ataris on 01925 839 829

Posted 142 days ago

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