What
Where
10 miles
£
£

Strategic Account Manager - Life Sciences

London

Competitive

Permanent


Main
purpose of the job:
The Strategic Account Manager (SAM)
will have a proven track record selling technology and information solutions
and services to life sciences companies. This role requires a dynamic
self-starter who has the ability to network and manage relationships across
many different functions and levels of seniority within complex global
organizations.
The post holder will be responsible
for developing and implementing an effective global account strategy through
collaboration with Strategic Account Team members, the professional services
team, & customer training team. The candidate must be a strong communicator
to both senior management and scientific end users with an ability to clearly
articulate an in-depth understanding of our Product, Platform, Solution, and
Services capabilities.
Duties
and responsibilities:To achieve/exceed territory revenue plan.To maintain existing subscriber base through renewals
and to grow revenues from within existing accounts.To prepare an account plan for each organization which
includes an organization profile, an analysis of revenues, relationship
profiles for contacts, SWOT analysis, use of services, strategy for
growth, objectives and implementation schedule of Total Account
Management.Lead SAM will be responsible for creating and updating
account profiles in Salesforce.com.Devise overall strategy for each assigned “lead”
account, with the help of the Regional Sales Manager and other support
functions (Strategic Marketing, Product Management, CSD, etc…).Present account strategy to all SAM’s and allocate
actions.Chair regularly scheduled account development meetings
with peer and Executive Committee to develop account awareness within
organization. SAM will be charged with developing, adapting, and
ultimately owning the sales strategy for each account.To acquire detailed in-depth knowledge of our products
and to keep that knowledge up-to-date.To report back from customer training sessions;
recording customer feedback, gathering customer intelligence, and managing
follow-up as required.To maintain and update sales progress reports and other
administrative reporting mechanisms according to agreed timeframes.To liaise effectively with internal departments
(Product Development, SalesSupport, and Marketing) to maximize sales opportunities
and to keep up to date with existing and new services and marketing/sales
campaigns.To organize customer visits efficiently.To maintain customer satisfaction with all services and
functions.To take responsibility for identifying training and
developmental needs for yourself on an on-going basis.
Knowledge,
skills & abilities required:A keen ability to extend the customer contact base
through to new business channels and to develop the strategic alignment to
customer.Ability to manage and generate revenue from existing
customers through a conscientious and driven approach with excellent
customer management skills.Commercial acumen; with a proactive and creative
approach to looking after the needs and concerns of customers and an
understanding of the role of customer training as an integral part of the
sales processExcellent communication and influencing skills through
verbal, written, and interpersonal presentation.Ability to communicate complex technical information to
both small and large groups and to handle questions in a commercially
astute and sensitive manner.Well organized and disciplined team player in regards
to policy, procedure, and standards.Good organizational skills with the ability to set
priorities and be flexible in changing, fast-paced, and high stress
environment.Fluency in a European language is highly preferable.RequirementsDegree (BA level) equivalent or higher.5+ years of proven success selling solutions
(information, technologies, services) into life sciences companies.Must-HavesUnderstanding
of the early phases of drug discovery & R&DA keen
ability to extend the customer contact base through to new business
channels and to develop the strategic alignment to customer.
 
 
  Degree (BA level) equivalent or higher.
5+ years of proven success selling solutions (information, technologies, services) into life sciences companies.
Must-Haves
Understanding of the early phases of drug discovery & R&D
A keen ability to extend the customer contact base through to new business channels and to develop the strategic alignment to customer.

 

 

 

4-7 years

Posted 19 days ago

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