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Client Relation Representative

  • Location: Sioux
  • Salary: 16.10-16.10
  • Contract hours: ZeroHour

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About the job

Investigate incoming client billing disputes and fraud claims for Commercial Cards.Review all required information, ascertain and execute the appropriate actions on a case-by-case basis.Communicate the outcome with the client or other inquiring parties.Troubleshoot complex cases independently and with minimal supervision when required.Handle escalated client inquiries, aged and large dollar financial investigations.Audit, balance, interpret, investigate and research data and information.Provide case statuses to clients and management.Communicate with workflows and managers regarding irregularities or errors in case handling.

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