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About the job
This long standing and well respected local company is looking for someone with customer care experience for a Senior Sales Assistant position. If you'd like to work for a very successful family owned business where people really feel valued then this could be just what you're looking for. The role includes a salary of up to £18,000, a bonus scheme, a pension and free onsite parking with excellent transport links.
About the company:
This company are highly respected across their sector with customers across the world. They provide high value, quality products and have an excellent reputation for superb customer service.
About the role:
Working as part of a small sales team, you will be assisting in the running of the showroom. Duties will include:
Providing high level customer service and product guidance to customers
Offering advice and answering queries to guide customers in their choice
Dealing with all email enquiries and responding in a professional manner
Answering incoming calls and emails and assisting with customer queries and requests for documentation
Processing and updating customer orders on the computer system
The role will involve some negotiation with customers but is not a targeted sales role
Ensuring the showroom is presentable at all time
Skills and Experience Required:
The ideal candidate will have an excellent background in a similar retail customer service or showroom environment dealing with customers face to face. You will also have experience of working with high value or premium products. Experience of dealing with customer emails is essential. You will be comfortable using Word, Excel and email. The ideal candidate will have excellent customer care skills, be calm and polite when dealing with customers and have a ?sales through service? approach. This is not a targeted sales role.
Salary of £16,000 to £18,000 depending on experience
20 days holiday plus bank holidays
If this sounds like a Senior Sales Consultant role you would love, please email your CV today!
We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.
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