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About the job
Sales Support Administrator – Contract (12 months) - Telford
We are now recruiting a new Sales Support Administrator with a successful, growing company in Telford to cover a 12-month contract.
Based within a modern, open plan office, you will be working in a busy sales department, supporting a Senior Account Manager to meet requirements of their customers on a day to day basis. You will strive to ensure the customer has a positive experience and all processes and procedures are adhered to.
Duties will include (but not be limited to):
To raise and send accurate quotations to customers within an acceptable time period
Process customer orders correctly
Liaise with clients over the phone and by email to provide updates
Liaise with internal departments to ensure customers’ requirements are met
Acknowledge customer orders within an acceptable time period
Report any challenges with the senior account managers
Gain additional information from customers and suppliers when required
Maintain customer databases
Make follow up calls/e-mails as appropriate
Support marketing campaigns designed to proactively generate and increase sales, including follow-up contact
Prepare sales information and reports as required
Continuously improve work procedures and communications
Use of data bases and MS Excel for reporting
Data cleansing including use of Google/LinkedIn
Maintenance of Order Books
To be considered for this fantastic new opportunity, the ideal applicant will have worked in a similar role previously supporting sales and / or in an office based customer service role. You’ll also be IT literate, able to work under pressure and to tight deadlines, be extremely well organised and have excellent written and verbal communication skills.
If you are tenacious, professional and eager to join a successful, expanding company with genuine promotion opportunities and feel you have the right background for this Sales Support Administrator role, then please send us your CV without delay. You will ideally be available at short notice.
The site is commutable to from most parts of Telford on public transport, though is also accessible with your own transport from Shrewsbury, Wolverhampton, Newport, Shifnal, Market Drayton, Telford etc
Alternative job titles could include: Sales Admin, Sales Support Admin, Sales Support, Sales Support Co-ordinator, Provisioning Agent, Sales Administrator etc