10 miles

Food & Beverage Supervisor




This role is for a Food & Beverage Supervisor based in Ascot for a 4-5* hotel. Position Overview Working alongside the Food & Beverage Service Manager you will be responsible for the smooth running of the In Room Dining outlet during your shift. Essential Functions & Physical Requirements

  • Work closely with the F&B Service Manager and Events Operations Manager to run the In Room Dining outlet.

  • Take orders and deliver In Room Dining across the hotel grounds and be responsible for amenities and the mini bars.

  • Supporting the Events Operations team with conferences, social events and weddings as required.

  • Ensure that the back of house and preparation areas are kept clean and orderly at all times.

  • Guarantee that the highest standard of service and product is delivered to our guests at all times by anticipating their needs with a personalised service.

  • Logging or escalating any complaints or issues as required.

  • Have a high level of presence across the department and be confident in communicating with guests to ensure that their expectations are met and exceeded.

  • Assist with ordering and stock control

  • Provide knowledgeable food & drinks advice offering suggestions and recommendations

  • Ensure that all billing and cashiering are conducted as per the required standards

  • Aim to achieve Gallup and engagement targets whilst ensuring training and on the job learning occurs for team members.

  • Lead by example through a hands on approach

  • Aim to achieve financial targets whilst maintaining a cost conscious approach.

  • Work closely with the Events Operations Manager and run events.

  • Support your manager with appraisals, recruitment, reviewing feedback and scorecard results. Qualifications and Desirables

  • Hotel School diploma or equivalent

  • Previous experience in a similar food & Beverage environment

  • Experience within In Room Dining and/or Events Operations.

  • Supervising a team

  • hotel experience

  • Food and wine knowledge

  • Business awareness

  • Interpersonal skills

  • Complaint handling and Problem resolution

  • Fluent written and verbal English

  • IT Literate

  • We are only able to accept applications from candidates with previous experience for this role.

If you do not hear from us your application has been unsuccessful.

Posted 105 days ago

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