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Commodities Ocean Export Operator




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Commodities Ocean Export Operator Key Duties:

  • Prime duty to receive export bookings from our customers and process these bookings in line with KPL requirements and meeting our customers expectations
  • All procedures and time frames to be followed as ore agreed workflows and much be adhered at all times
  • Full understanding of operational requirements relating to ocean export bookings
  • Good communication and customer service skills in ensuring our internal/external customer is kept fully informed at all stages of the export booking process and entirely satisfied with the service offered.
  • Imperative to meet customer expectations and KPIs
  • To ensure that the customer is invoiced accurately and within expected company timeframe
  • To ensure all export documentation is issued in accordance to customer instruction including issuance in good time in line with expected standards
  • Full understanding of industry standard documentation and regulations Key skills:
  • Good understanding within the Freight Forwarding industry
  • Competent with general Freight Forwarding requirements and procedures relating to Ocean Export
  • Preferably 1 to 2 Years experience within the freight forwarding Industry.
  • Able to work in a team
  • Good communication
  • Willing to go the extra mile
  • Customer service driven
  • Understanding, flexible and approachable

Posted 143 days ago

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