Job provided by Search Consultancy
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About the job
Search are looking for Customer service advisors based in Dunfermline, We are looking for people with call centre experience.
Your daily duties will be:
Being the first point of contact from customers with faults.
Calling engineers if needed to come out to the problem.
Provide technical assistance to resolve faults over the telephone
Make sure all jobs are logged on the system
Liaising with different departments
Working in a fast paced and target driven environment
Providing excellent customer service
Full training will be provided.
The salary is £18200
There is also a biannual bonus scheme based on both individual and company performance.
You will benefit from free onsite parking you will also be very close to the train and bus routes.
Shifts are working between 6am10pm Monday Sunday
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.