10 miles

Merchant Credit Specialist (Dutch, German or Swedish)

Brighton, East Sussex

Up to £12.09 per hour + £510 per month (OTE)


The EMEA Merchant Credit Team under Global Commercial Credit servicing the EMEA markets (Austria, Finland, France, Germany, Netherlands, Spain, Sweden, UK & Multicurrency). The team deals with merchant debit balance collections, insolvencies and writeoff prevention. This role is within the collection function. This is an excellent opportunity to join a positive, multicultural and multilingual team servicing our merchants.

Responsibilities Include:

* Striking a balance between risk assessment and Customer Care

* Collection of outstanding balances on merchant accounts arising from refunds, chargebacks and incorrect payments to minimise exposure and prevent writeoffs

* Inbound and Outbound calls with some back office tasks

* Management of debit balance inventory.

Required Skills:

* Proficient in written and spoken English and one other European language (German, Dutch or Swedish business language)

* Strong problem solving skills

* Experience in customer facing roles

Blue Box Benefits Whats in it for you?

Our clients state of the art office in the heart of Brighton provides onsite facilities including a restaurant, coffee bar and gym, designed to put your well being first.

Posted 94 days ago

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