Job provided by Talk Staff Recruitment
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About the job
As business continues to grow, an experienced Customer Service/ Sales advisor is now required to help contribute towards their growing success. You'll be based at their offices in the Alfreton area of Derbyshire on a permanent basis.
You will be joining a family owned business which is expanding rapidly in the UK and internationally. There is a positive, friendly and encouraging family culture across the business.
There is no cold calling required for this position, it is a mix of inbound call handling and outbound call follow-ups!
To be considered for the role, you'll require the following essentials:
- Be able to demonstrate an excellent telephone manner
- A genuine passion for helping people
- Be confident using Microsoft Excel, Word, internet & email
- Be able to work to agreed process & procedures to deliver daily KPI's
- Consistency and a positive attitude to your working day
- Call centre, customer service or sales experience is an advantage but more importantly your attitude
The successful candidate will have enthusiasm and drive for providing exceptional levels of customer service.
Within this position, you'll also be:
- Taking the time to talk to customers & build genuine rapport
- Identifying customer needs quickly & professionally
- Researching products and the company to present persuasively to customers
- Gaining commitment for customers to book appointments for our Field Sales Mangers
Salary & Working Hours
Salary is Excellent basic salary + Great commission structure
Working hours are Monday - Friday
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Employment Business in relation to this vacancy.
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