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Customer Service Officer

  • Location: Croydon
  • Salary: £10.25 per hour
  • Contract hours: FullTime

Job provided by Zoho Recruit

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About the job

Are you passionate
about customer service?
Would you like
a career in the Rail industry?

Due to our continued growth we are now
recruiting for new Welfare Officer to join our team on the GTR Railway contract.
We are very excited to announce this is
a collaborative initiative between STM, Network Rail and GTR!
The main responsibility
is to assist customers travelling on the rail network, delivering an exceptional
level of customer service and helping vulnerable people in and around the
This is an excellent opportunity
to join a renowned, national organisation and to develop your career as a
professional and trained Welfare Officer.
What You Get:
· Excellent
pay rate - £10.25 per hour.
· Exclusive
access to our VIP – Very Important Perks benefits portal and automatic
enrollment on to our company pension plan
· Shifts
will be 8 hours long and between 6:00am – 11:00pm working 5 days out of 7.
· Ownership
and accountability for a Railway Station during your duty hours
· Opportunity
to make a real difference and a position of real responsibility
· Training,
Support and Personal Development
· An opportunity
for progression in a fast moving, exciting and growing company
· 3-month
contract reviewed thereafter and possibly extended.
Locations: Due to the shift times you
must live within a commutable distance from the Croydon area.
· East
· South
· Purley
· Purley
· Streatham
What We Want:
· Smart,
well-groomed and confident disposition
· Great
written and verbal communication skills
· This
is a mobile position and you must also have a keen interest in helping people
· Successful
applicants MUST be able to provide 3 years work vetting (without gaps).
· Be
available to work morning, afternoon and weekend shifts.
· Applicants
with local knowledge an advantage

Due to the high volumes of applicants if
you have not heard back from us by 14 working days please consider your
application unsuccessful
STM Group is an
equal opportunities and diversity aware employer
STM hold ISO
9001, ISO 14001 & ISO 18001 certification together with Security Industry
Authority Approved Contractor Scheme accreditation.IND - HP 0-1 year



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