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Operations Manager

  • Location: London
  • Salary: £35000 - £45000 per annum
  • Contract hours: FullTime

Job provided by Recruitment Genius

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About the job

This rapidly growing company specialises in providing highquality Fire Risk Assessment services. The business is based in Wood Green, North London and is looking for a dynamic individual to manage the business operations.

The daytoday operations of the business includes managing and growing their expanding national team of fire risk assessors, tracking and monitoring large amounts of data and liaising with clients to troubleshoot potential problems that could impact on their compliance needs and timelines.

The company has recently launched a bespoke, webenabled, centralised management software package that is set to revolutionise the Fire Risk Assessment industry and your role will also involve working with the managing director on the implementation of the new software system.

Responsibilities will include:
Managing the admin/operations personnel and the surveyors
Data monitoring and analysis
Key role in the recruitment and training of additional surveyors
Logistics planning for the surveyors including the strategic placing of surveyors where they need to be throughout the UK
Account management: Acting as liaison between client and surveyor
Identifying, prioritising and solving any issues that arise. For example, issues accessing a building, a disgruntled resident etc
Reviewing the performance of our team of surveyors
Liaising with their software support manager and quality control managers
Ensuring contract deadlines are met within budget
Troubleshooting and dealing with all logistics to ensure delivery of targets and that deadlines are met
Resource planning

You will be:
Confident about building relationships with internal and external stakeholders
Experienced in managing projects independently and meeting deadlines
A clear thinker and strong communicator with experience liaising directly with clients
A capable multitasker with excellent organizational and logistical skills
Extremely focused and detail orientated
Proficient in Excel

The role would suit someone with an operations or logistics background with experience leading a team. You need to be assertive, selfmotivated and organised with an ability to think on your feet, prioritise and use your initiative. They offer competitive rates of pay along with:

Excellent working conditions
Inhouse training and continuing professional development
Negotiated benefits
A motivated and supportive team behind you



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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!