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Multi Lingual Customer Service Advisor Greek

  • Location: Slough, Berkshire
  • Salary: Negotiable
  • Contract hours: FullTime

Job provided by Manpower


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About the job

Customer Service Advisor Slough

Greek

If youre looking to join a fun and friendly team with one of the worlds bestknown brands, then look no further. Were currently looking for multilingual Customer Service Advisors to join the LEGO Group at their contact centre in Slough; only 30 minutes by train from London Paddington and just 10 minutes walk from the train station with a free shuttle service for those mornings you need it!

Managing customer questions and queries from around the world, youll talk to customers via a range of channels, including phone, email and web chat. Every day is different, and youll be handling around 60 customer contacts ranging from shopping enquiries about the LEGO Groups online shop ######.###), questions about upandcoming new product launches; through to troubleshooting digital products such as LEGO BOOST and the LEGO Life App.

You will need to

Be fluent in English and one or more of the languages highlighted above, both spoken and written
Have good MS office skills, plus the ability to multitask and prioritise your workload to meet customer expectations whilst ensuring you respond to them within agreed service levels
Be a good team player, who can share best practice and work together as part of a highperforming team
Ideally, have customer service experience either in a contact centre or service industry
Have a passion for different cultures and a thirst to learn and develop
Be a brilliant relationship builder who can communicate with people of all ages

In return you can expect

A thorough induction programme to ensure that you are ready to deliver a premium service to the LEGO Groups customers
A competitive salary and participation in the company bonus scheme
A generous discount on LEGO products and an annual Merlin Pass
A box of treats, including an attractive pension plan, season ticket loans to help spread your travel costs, a great holiday allowance, and access to a company website full of discounts and deals

Whats more, the LEGO Groups modern open plan offices have an onsite subsidised caf serving hot and cold food, and providing free tea, coffee and hot chocolate which is available all day. And if youre into fitness, then youll benefit from a free onsite gym. Oh, and as might expect, youll have lots of LEGO bricks to play with!

Interested? Then wed love to hear from you. To apply, please click here

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