Swedish Speaking Customer Advisor
£18,500 per annum
Our client, an international customer services provider is currently looking to offer a full time position for an excellent candidate with great customer services skills!
good benefit package as below:
20 hours contact variable between 07:00 16:30; however these times are always subject to change depending on business requirements, so this should be taken into consideration.
* Perkz: employee benefits scheme that works with the best UK retailers
* Learning and Development courses
* Career opportunities within the account
Duties and responsibilities:
* The main responsibility of this role will be to support customers within the UK via phone.
* This role will require flexibility over working hours
* Handling customer complaints, taking responsibility to investigate, escalate and track appropriately providing the cardholder with a timely and satisfactory resolution
Experience, Knowledge and skills required:
* Fluency in Italian and English
* Previous experience in Customer Service
* Computer literate: Wordprocessing, Excel, internet and general systems usage
* Ability to provide empathy, sympathy, maturity and support to distressed callers
If you are interested in this role, please apply online today!
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Posted 113 days ago