Job provided by Manpower
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About the job
Are you from a Retail or Hospitality background and looking for a better worklife balance and fewer working weekends? Do you thrive in a fast paced, targeted environment and love speaking to people and learning more about their requirements? Are you outgoing, easy to talk to on the telephone and have the ability to build rapport quickly?
If youve answered yes to the questions above then we could have the ideal opportunity for you!
Manpower are representing a new to market car finance provider who aim to enable those with an impaired credit profile to walk onto a dealership forecourt with confidence. It is an exciting time to join them. With significant growth plans throughout 2018, you could play a vital role in shaping the direction and future of their innovative team. If you desire real progression opportunities and want to join an organisation with customers and colleagues leading the way, then we would love to hear from you!
Your New Pay and Benefits:
Competitive basic Salary of £18,000 + achievable monthly bonus of £450.
Onsite creche with 118 place
Free weekly cinema screenings
Several onsite cafs and restaurants
Newly launched coffee and artisan street food caf
Modern gym costing just £19.99 per month for employees
Free shuttle bus between Birchwood Train Station, Birchwood Railway Station and the site
Free shuttle bus to Birchwood Shopping Centre at lunchtimes
Online car share scheme and facilities for cyclists including lockers, showers and cycle hire
Onsite cash point
Onsite yoga classes
Free wifi throughout The Centre
Classifieds forum for employees on the park
Your new Role:
Contacts new and existing customers to promote Go Car Credit products and services.
Maximises conversions from leads introduced through broker, direct marketing and renewal channels. Results are achieved through excellent levels of customer service together with ethical selling in line with our values.
Working in a regulated business, quality results are achieved through a focus on applying both internal policies and procedures together with those of the regulator.
Outbound calling to customers introduced from brokers/direct marketing
Increase customer retention by contacting existing customers to promote car finance renewal
Consistently achieve all sales/conversion targets and productivity goals
Build rapport with customers maintaining a friendly, empathetic and professional telephone manner
Build effective relationships with Go Car Credits dealer network to enhance customer experience and maximise conversions
Passionately demonstrate excellent product knowledge and provide customers with all relevant information
Confidently handle customer objections through effective questioning, establishing customer needs and offering a tailored solution
Gather information from customers to establish their eligibility/suitability for our products
Complete finance applications ensuring accurate data capture at all times
Consistently achieve all call evaluation targets and quality objectives
Knowledge Skills & Experience Required
Strong verbal and written communication skills
Experience of a fastpaced sales/customer service environment
Experience of an outbound calling environment
Ideally will have worked in a regulatory environment
Please call ##### ######for more information.