Job provided by Gattaca
Share this job on social:
About the job
What are we looking for?
We are looking for a Product Support Engineer to join our Customer Service Team to provide and deliver product support for all Cyber Security Engineering solutions and services on time, oncost and in accordance with customer and business needs. The successful candidate will provide assistance for product and capability demonstrations, training, trials, feasibility and proof of concept studies. The Product Support Engineer will create and improve service and support relationships with internal and external customers.
What will the role entail?
Assist in the provision of technical Customer Support for Cyber Security products and services
Assist in the installation, configuration and maintenance of COTS Cyber Security products
Research the latest network protocols and COTS technology that can be incorporated with Cyber Security products and services
Assist in the creation of documentation and training material for Cyber Security products and services
Assist with feasibility studies and proof of concept demonstrations across all Cyber Security product
Maintain and build customer relationships that may include visits to the customer sites
Provide support to Verification, Validation and Test.
What skills will I need to be successful?
A good knowledge of data communications including IPSEC, VPN, network topologies and architectures
A good knowledge of, but not limited to, Cisco technology, routers, servers and firewalls
A basic knowledge of Linux
Experience with a range of communications bearers, including radio, cellular, satellite, Ethernet and wireless.
Knowledge of common encryption standards and their deployment including PKI/PKI deployment with enterprises
What additional skills would be beneficial?
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application.