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Customer Service Advisor

  • Location: Abingdon, Oxfordshire
  • Salary: Negotiable
  • Contract hours: FullTime

Job provided by Manpower

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About the job

Great job opportunities for Customer Service Advisors to join a premium brand at their fastpaced contact centre in Abingdon, Oxfordshire.

This organisation is a world leader in the production of premium domestic and commercial appliances. Offering fantastic training and development opportunities and ongoing support in your role, this is a great platform from which you can build the foundations of your career. As a Customer Service Advisor, you will act as an ambassador to customers, using your firstclass call handling skills and knowledge to deal with customers in a professional, efficient and thorough manner.

Your main duties will include:

Effectively deal with inbound calls
Advising on appliance usage
Trouble shooting issues
Making service bookings and processing accessory orders

In return, you will be offered an excellent benefits package, on top of a competitive salary of £18,336 a year (depending on experience) and a bonus of up to 5% paid in February.

Benefits include:

25 days holiday, plus bank holidays
Contributory pension scheme, life assurance scheme, and income protection scheme.
Childcare and eye care vouchers
Cycle to work scheme
Subsidised onsite restaurant
Moneyback towards the cost of healthcare and wellness, and a range of wellbeing activities including free access to massage and health therapist, yoga and singing group
Substantial discount on company products
Free parking
Dress down Fridays
Financiallyincentivised employee referral scheme.

The ideal candidates will have experience working within a customer service environment or contact centre, and will take pride in their customer service skills. You will communicate clearly, both verbally and in writing, and will also be able to use computers whilst talking to customers.

This is a fulltime position, with hours allocated on a rota basis 8am being the earliest start and 8pm being the latest. There is also a requirement to work some Saturdays. You will be given a thorough induction that starts on the 4
th February 2019 and you must be available to start on this date and complete a 3 weeks training program if you choose to apply for this intake.

If youre interested in joining our client as a Customer Service Advisor in Abingdon. Please contact us for more information or apply online today.

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