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Customer Service Advisor

  • Location: Kettering
  • Salary: £17000
  • Contract hours: FullTime

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About the job

Shift Patterns:

Week 1: 8am to 4pm

Week 2: 9:00 to 5:15pm

Week 3: 9:00 to 5:15pm

Week 4: 9:45 to 6:00pm

Week 5: 11:45 to 8pm

1 Saturday in 3 weeks and 1 Sunday in 7 weeks with a lieu day, equivalent of 37.5hrs per week

Are you passionate about delivering first class customer service? Do you enjoy working in a fast-paced environment? If this sounds like you and you're immediately available, please read on…

We have several exciting opportunities for Customer Service representatives to work at a large, busy call centre for our well-established client in Kettering. The roles are initially on a temporary basis with real potential to become permanent.

About the role:

You'll be taking inbound enquiries from customers and resolving their queries efficiently and professionally. This could include ordering spare parts and accessories to fulfil orders, increasing revenue by promoting company products and services and booking service appointments.

About you:

You'll have an excellent telephone manner and the ability to remain calm under pressure.

You'll already have customer service experience, which you may have gained from another call centre or possibly within a retail environment.

These superb roles are available now so if you'd like to be considered please apply today!

Benefits
Free parking and easily accessible via public transport
Wellbeing of employees is also important to us, we run monthly wellbeing features as well as a free weekly bootcamp
Childcare vouchers and a cycle salary sacrifice scheme
25 days holiday increasing with length or service

Subsidised canteen and free tea & coffee
Company Pension Scheme
Free Parking
Staff discounts on all products

Due to the high volume of applications we receive, it is not always possible to get back to you within 24 hours. However, your application will be reviewed by a Consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.

If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck!

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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!

Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!