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About the job
Freight Forwarder in Kent is looking for a European Import Planner to join their team and manage the planning and forwarding for their key accounts.
Plan all activity for collections and deliveries across Europe based on customer requirements.
Plan round trip vehicles. Minimise empty run and check margin.
Forward the loads to subcontractors when necessary.
Increase turnover by taking extra work.
Communicate with other planners/admin to ensure the planning is effective and drivers/subcontractors are informed accordingly.
Responsible for adding orders to the planning.
Monitor spot loads from TMS.
Check traffic sheet to ensure all the loads information have been added correctly
Responsible for recording any non-conformance
Take incoming phone calls from customers/suppliers.
Manage invoice queries
Manage new customers/new hauliers and send application forms.
Responsible for entering demurrage/cancellation costs to the job and in TMS if required.
Responsible to deal with the customer when demurrage/cancellation costs are needed or applicable.
Maximise and monitor owner driver run and margin.