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About the job
An incredibly exciting opportunity has arisen for a Messaging Engineer to join one of the UKs leading organisations.
As a messaging engineer you will work for a forward thinking organisation and will experience an exciting mix of collaboration, innovation and creativity within a high performance fast paced environment.
The position sits in the end user services team, within infrastructure services. In this role you will be expected to resolve complex technical service issues, perform general support, delivery and development activities against a variety of technical services that fall under the end user services team. Although this role is primarily operational, there will also be an expectation to take part in project work.
Resolving and providing complex 3
rd line technical root cause analysis and remediation across end user services portfolio of technical services, engaging product vendors as required. You will deliver service inline with the EUC core KPIs (SLA, Aged incident and offshore volume targets)
You will support technical service documentation including design and work instructions as well as running handover sessions with offshore, near shore and onsite teams to up skill/reduce meantime to resolution for user issues.
rd line technical support.
If you are interested in joining this progressive organisation, please apply directly or send your up to date CV to Michael Coe at Michael (dot) coe (at) networkerstechnology
Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Networkers and may assist with processing your application.