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Customer Service Advisor

  • Location: Gloucester, Gloucestershire
  • Salary: £18000 - £25000 per annum
  • Contract hours: FullTime

Job provided by MarkJames Search Ltd


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About the job

Our client, a leading Insurance broker, is currently hiring for Insurance Consultants to support customer enquiries and sales of a variety of insurance products and services to join their team in Gloucester.

Responsibilities

Respond quickly and effectively to client requests relating to their insurance policies
Arrange insurance cover as agreed with client
Develop a positive relationship with the client and show them where they can obtain better value on other insurances they hold
Ensure relationships with insurers are enhanced through your professionalism
Follow Branch procedures to protect the client, us and the insurer
Ensure all relevant information is given to the client as required
Take responsibility for your personal development in terms of understanding the policies, procedures, the legal and regulatory framework and to share this knowledge with your colleagues
Ensure you act in accordance with current regulatory procedures

Requirements

Previous sales or customer service experience in a commercial or retail environment
Excellent communication and interpersonal skills, combined with the ability to learn quickly, organise yourself efficiently
Ability to think imaginatively and work well under pressure at all times
Financial Services/Banking experience, would be a distinct advantage

This is a full time, permanent position working MondayFriday, 8.30am5.30pm and occasional Saturday hours.

Our client offers an excellent remuneration package and excellent career progression prospects.

Please apply online with your location to be considered.

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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!