Job provided by Kemp Recruitment
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About the job
Our client is a motor trade franchised vehicle dealer, they are looking for an experienced Automotive Service Advisor in the Gloucester area.
Our client is looking to recruit an experienced Automotive Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well established company. Your duties will be supporting the service departments administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have an enthusiastic and confident personality and have the ability to work well within a team.
Automotive Service Advisor Job role:
You will be the first contact for the customer as they enter the dealership.
Explain the repair process and then book the customers vehicles in.
You must effectively sell products and services as well as making customer bookings. Communicating with the workshop and the customer to ascertain the level of work required and get authorisation.
To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.
Candidates must be computer literate.
Automotive experience is essential for this role.
The successful Automotive Service Advisor can expect to earn £17,000 - £20,000 per annum
If you are an Automotive Service Advisor and interested please contact Tom Kingsbury at Kemp Recruitment Ltd on ##### ######or submit an up to date CV through this advert.