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TECHNICAL SUPPORT ANALYST

  • Location: London
  • Salary: BENEFITS
  • Contract hours: FullTime

Job provided by PROGRESSIVE TRAVEL RECRUITMENT


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About the job

TECHNICAL SUPPORT ANALYST
TRAVEL TECHNOLOGY
LONDON

Our client, a travel technology company in London is looking for a skilled Technical Support Analyst to join their growing team. With a focus on the travel and retail sectors, our clients mission is to implement its bespoke platform into businesses, enabling their customers access to better insights and to facilitate datadriven decisions.

In this interesting and varied role, youll be the technical expert on all aspects of our clients bespoke platform. Combining your technical and customer engagement skills, youll collaborate with the wider Business Analyst team to support end users from initial contact through to ticket resolution, guiding your customers to get the most from the products and services.

To be considered for this Technical Support Analyst role in London, youll have a travel industry background and prior experience of being client facing, with the ability to fact find and document requirements, project manage and think strategically. Knowledge of Salesforce and Service Cloud, SQL (MySQL, ingres/vectorwise), R, Python, HTML, CSS, Javascript, as well as Data transformation/visualisation tools such as Excel, Knime, Omniscope would be advantageous.

Youll be rewarded with a competitive salary along with excellent benefits such as career growth, quarterly company events, subsidised gym membership and monthly pizza Friday!

Nicola Townsend is recruiting this Technical Support Analyst role in London. Click here to apply.

*By applying for this vacancy, you consent to the safe storage and handling of any personal data youve provided us with. We will never share your data with a thirdparty without your consent. You can request the removal of your data at any time. Please visit our website for more information on our privacy policy.

Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment and 14fiftyseven (trading names of Progressive Personnel Ltd., est. 2005) are leading international travel recruitment and PA/household recruitment consultancies with offices in the United Kingdom, United Arab Emirates, South Africa and The Maldives.

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