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Customer Service Advisor

  • Location: Stockport
  • Salary: ?17000 - ?20000 Per Annum
  • Contract hours: FullTime

Job provided by Jobwise


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About the job

I currently have an exciting full-time opportunity for a Customer Service Advisor to join a leading company within the Print Industry. Based in the Stockport area, the role is offering a basic salary up to £20000 DOE, with some excellent benefits which include: Free Parking, Health Cash Plan and many more.

About The Role:
? Manage customer related issues and an enquiry to ensure customer service levels are achieved
? Create, assign and manage the cases information within CRM and Data warehouse.
? Manage the returns process and identify opportunities for improvement and efficiencies.
? Manage schedules and deadlines to ensure they are met or exceeded
? Take ownership for live chat and ensure enquiries are managed efficiently
? Maintain a high level of customer service whilst resolving complaints with customers

Essential Skills & Experience:
? Team Player with strong leadership skills
? Results focussed with ambition, drive, resilience and energy
? Customer service focused
? Strong Influencing skills
? Strong communication skills
? Role model leading by example

About The Benefits:
? Salary: £17000 - £20000 Dependant on experience
? Work place pension scheme
? Health cash plan where employees can claim back on dental, optical and medical costs
? Free on site parking
? Unlimited free hot drinks
? Open plan bright modern office
? Luxury kitchens with top of the range TVs
? Pool table for lunch time relaxing
? Regular fun days and charity events hosted in the office

To Apply
If this sounds like a role you will LOVE, please send your CV to

#####@######.###

We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!