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Customer Service Manager

  • Location: City of London, London
  • Salary: £200 - £250 per day
  • Contract hours: FullTime

Job provided by Fawkes & Reece

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About the job

I am currently seeking a Customer Service Manager to work for a Tier 1 main contractor.

The role is based on a partly residential scheme partly commercial in a prime Zone 1 location in the City of London. Your job role firstly would be to conduct site inspections including snagging and defect management prior to the client moving into the property. After the customer moves into the property it is conducting visits and ensuring you are able to answer any queries and questions in a timely manner. Building a good relationship with customers and also site teams is also essential, in order to build a 5* star customer service rating you are tasked with ensuring that the customer has a smooth journey from start to the end of their warranty period.

The ideal candidate would have worked for a main contractor or developer previously and has experience working on site or in a technical role previously. If you feel you could get into this role and hit the ground running please apply today or contact Olivia on #####@######.### or ##### ######Job Role: Customer Service Manager
Location: City of London

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