Job provided by Manpower
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About the job
Manpower is currently working in partnership with a wellknown College in the Oxford City Centre for a Lodge Receptionist on a temporary possibly temporary permanent basis. You will be required 12 hours per day 6.45am 7.15pm across Monday Sunday full details on the rota can be provided at request. In return my clients offer £10.00ph and free lunch while working.
To book all internal meeting rooms for students, fellows and staff
To book guest rooms for students and fellows
To book squash courts for students and fellows
To complete a monthly merchandise report/stock control
To ensure all Lodge administrative tasks are completed in a timely and accurate manner
Ensure appropriate safe protocol is applied so that the safe contents are handled in a secure manner.
Receiving and vetting all visitors to the College and Issue parking permits and contractors passes in accordance with the Lodge Reference Book to ensure compliance with Health & Safety requirements
Monitor CCTV in Lodge recording and reporting of all incidents in accordance with the Colleges CCTV policy.
Oversee car parking within the College and outlying sites when appropriate
Oversee the security within college premises whilst still allowing general public access including notifying appropriate internal/external agencies i.e. Lodge Manager, police, university security should the need arise.
Be fully conversant with the College Alarm systems, including Fire, CCTV and security and be able to respond to any incident arising.
Responsible for issuing and receiving keys and maintaining accurate records, including key cutting and changing of batteries on doors when need arises.
Patrol the College grounds, locking gates/doors and removal of unwanted visitors when the need arises
Provide a high level of customer service when dealing with guests entering the College including students, Fellows, conference delegates, visitors and guests and respond to all enquiries in a professional manner.
Answer all calls to the College telephone line professionally, dealing with all enquiries and forwarding messages
Provide and effective and efficient reception service for guest accommodation, ensuring all payments including cash sums received are accurately recorded
Sort incoming and outgoing mail including parcels etc, handling all deliveries received and forwarding accordingly
Responsible for implementing the appropriate charges for general public entry to the College
Maintain and keep tidy the notice boards within the lodge area.
Ensure that merchandise, brochures and guides in the Lodge are in stock, available and neatly displayed.
Carry out duties as directed by the Lodge Manager ensuring highest standards are delivered
Any other duties as requested by the Lodge Manager and other senior members of staff.
If you are interested in applying for this role, please forward an uptodate as soon as possible.