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About the job
Senior Hospital Contracts Manager
£65,##### ######Full Time
A bit about us
Bupa is one of the most wellknown and respected healthcare businesses in the world, because what we do matters. From our contact centres to our care homes; health and dental centres to our state of the art hospitals across all four corners of the globe, every part of our operations are dedicated to our purpose of helping people live longer, healthier, happier lives. We pride ourselves on working with brilliant people who put our customers at the heart of everything they do.
About the area youll be working in
We provide a range of health insurance options which can give customers access to diagnosis, treatment and specialist support services. The benefits available to our customers include; access to Bupaapproved consultants, breakthrough treatment and drugs, our 24/7 Anytime HealthLine and cancer cover that comes with the Bupa cancer promise.
What youll be doing
The Senior Hospital Contract Manager is accountable all aspects of strategy & plans, service development, negotiations, contract compliance and provider performance for hospitals within their portfolio. In this capacity, they play a crucial role managing critical relationships with a portfolio of hospitals on behalf of Bupa. The Senior Manager is responsible for leading and developing a high performing team of Hospital Management professionals and will also lead a number of healthcare reform initiatives across all providers on behalf of the wider Health and Benefits Management team.
Whats a typical day?
You will be accountable for performance of a portfolio of circa 20 to 30 hospitals providers comprising circa £200m to £300m spend pa. You would lead key healthcare reform initiatives on behalf of the wider Health and Benefits Management team, shaping solutions, driving delivery through provider management teams and wider UK Market Unit where necessary, actively managing realization benefits. In addition to this you would translate Bupa hospital management strategy into clear hospital specific plans, developing these with hospitals, seeking input and approval from key stakeholders within Bupa as required. You would aslo plan, lead and execute effective negotiations and tenders with hospitals to deliver agreements that meet Bupas strategic goals, financial targets and maximise value for Bupa members. Maintain accurate records of all provider meetings, negotiations and disputes would also form part of the role. You would work with colleagues in Sales, Customer Service and Healthcare Management where requested to deliver broader Bupa objectives and priorities including support to sales / tenders, service design, process improvement etc.
Who were looking for?
Highly analytical and commercial. Works with large data sets to identify trends, issues and opportunities and to model impact of solutions on customers and the business.
Systematic approach to managing own workload and projects, prioritising competing demands from multiple stakeholders.
Track record of rapid and successful delivery of performance improvements in a challenging environment, working with third party providers.
Able to challenge constructively, resolve conflict / issues productively and hold Bupa position on critical issues.
Extensive experience of planning and delivering negotiations with third parties to agree complex contracts, addressing conflicting priorities and securing favourable outcome.
Forward looking. Able to identify risks, issues, opportunities early and develop and then deliver effective solutions.
Strong team player, focussed on delivering own objectives while enabling / supporting others to deliver theirs.
Capable team manager able to coach others to build on strengths and improve on weaknesses, give and listen to regular, honest feedback.
Educated to degree level, membership of professional procurement qualification or equivalent practical experience.
Experience of healthcare desirable or other complex, multi service line environment essential.
Whats it like to work here?
As youll already know, we want people to love working here, so much so thats its at the top of our agenda and something youll hear a lot about here at Bupa. We offer our people a great range of benefits, many of which are flexible and can be tailored to suit whats most important to you. Were a healthcare company so theres a huge focus on our peoples health and wellbeing, supported by a healthy worklife balance and workplaces which are friendly, appealing spaces to support you to be at your best.
Were an inclusive organisation that celebrates diversity and welcomes everyone all talents and backgrounds. Bupa strives to make sure that every applicant is assessed solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
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