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About the job
Import Export Seafreight Coordinator
Ensure all Sea Import/Export jobs are completed correctly and in a timely manner
Ensure all customs declaration import and export are completed correctly and in a timely manner
Report immediately to the line manager any amendments to customs declarations
Ensure the operational system is always used correctly.
Provide support and holiday coverage for the local staff when required.
Maintain regular communications with the network and sales team
Report any sales lead (new clients /handover shipment/etc.…) to the line manager for distribution to the sales team
Create and propose SOP's for any regular business.
Provide quotation to the sales team / clients and network within 2 hours of receipt and report to Line manager
Ensure one format for quotations and a recording system is in place for all quotes for Sea.
Look and propose new efficiencies in customer work flow and discuss with sales person if allocated or line manager
Ensure all the staff have enough work and measure their activities Monthly
always Maintain high standards of personal quality, Health & Safety and professionalism and actively promote all company policies and procedures
always Represent the company in the best possible light
Ensure all reports are always completed as per deadline provided
Ensure the SOP's are followed completely
Handle any mode of transport if required to do so and instructed by the line manager
Ensure that all invoicing/job costing is done within 48 hours of departure or arrival of the goods, unless otherwise agreed with the line manager, weekly report as agreed.
Look and propose new efficiencies in customer work flow (financial)
Ensure that all goods under our client's deferment account are approved for deliver with accounts or line manager or an agreement must be place on SOP or quotes
Passing invoices from suppliers and providers within 48 hours from receipt
Ensure Insurance is charged correctly
Ensure insurance claims are given to the claims department immediately
Propose and report to Line Manager Strategies related to the Sea products
Extensive experience in all aspects of the Sea Freight industry
Specific knowledge/skills required
Specific knowledge of Sea operations
Knowledge of international trade agreements, compliance, legislation