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Emergancy Call Handlers 111

  • Location: Bicester, Oxfordshire
  • Salary: Negotiable
  • Contract hours: FullTime

Job provided by Manpower


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About the job

South Central Ambulance Service is looking for Emergency Call Handlers to work in their Bicester office, taking 111 calls.

Were looking for people who want to make a difference those who are searching for something other than the normal 95 job.

Successful candidates will receive substantial training and investment, after which they will be taking calls from the public for this service using an inhouse computer system with ongoing support.

This Call Handler role would suit an individual who wants to do something different, and is looking for longterm career possibilities within one of the countrys top services. This could also be the role for you if you have a background in caring for others who are looking for some responsibility.

You will be providing first aid information, taking nonemergency calls related to health issues, as well as some emergency calls. The role requires a minimum of 2 GCSEs (or equivalent) in Maths and English, and demonstrable customer service experience.

Including the 25% outofhours bonus, when you become a full member of staff you can expect to earn up to £21,000 a year. During the three month probation period prior to this you will receive £8.53 an hour plus an increased rate for unsociable hours.

Youll also receive from 27 days holiday per annum (based on fulltime hours) plus 8 bank holidays, an NHS pension or NEST scheme and number of high street discounts with great brands such as Nandos and Dominos. Working within the NHS may also entitle you to apply for a Key Worker Housing scheme.

On offer is 4weeks of training and a further 8week support programme. You must be available to attend training from 8.30am 4.30pm or 5.00pm 1.00am Monday Friday for the initial 4 weeks.

The site in Bicester is operational 24/7, 365 days a year, so applicants will need to work outside regular hours as their shift patterns dictate.

For information and assistance with your application please apply here!

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