Job provided by Cordant Group
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About the job
Inbound Customer Service Advisor
Job Title: Contact Centre Agent/ Call Centre Advisor
Job Type: Full time, Permanent
Salary: £16,515 up to £200 monthly bonus on top, just for doing their job
Hours: 38.75 per week
Shifts: Working 5/7 days between 7am and 11pm, only working 1/3 weekends
About This Role...
You will be working as a customer service advisor in a fun, vibrate, energetic environment in a role which involves dealing with inbound calls for a global leader in the contact centre industry, full time. You will dealing with customer queries and enquiries providing outstanding customer service.
Fully paid full time training
Genuine progression opportunities
Opportunity to increase salary with an appealing bonus structure
Performance driven annual salary increase
Commission scheme £150 £200 monthly OTE
50% off BT sports
Ability to apply for promotion
If you have...
Strong communication skills, be able to work in a concise, clear and focused manner
Excellent customer service skills
Ability to remain calm under pressure
Ability to adapt to changes quickly
Strong computer navigation skills and PC knowledge
Tolerance for repetitive work in a fast paced environment
Ability to work as a team member, as well as independently
Dependable with proficient attention to detail
Demonstrate patience and ability to maintain a pleasant professional tone and manner
Cordant is acting as an Equals opportunities employer in relation to this vacancy.
Cordant Group is an equal opportunities employer