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About the job
Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specialises in the delivery of unique, personalised customer experiences across platforms and devices. We call it ‘people-based’ marketing, and with over 25 years’ experience, we are proud to be recognised as a Global leader.Merkle’s heritage in data, technology and analytics is the foundation for our understanding of consumer insights that drives our people-based marketing strategies. With our expertise, we can offer our clients content-driven, contextual and compelling customer journeys and experiences that drive business growth.With our Head Office in Columbia, Maryland and offices US wide, we continue to grow at a rapid rate across Europe and Asia. In 2016, the agency joined the Dentsu Aegis Network, one of the world’s biggest Global media companies.Job Description
The RoleMerkle is a rapidly growing company with over 2000 employees in Europe. You will be based between our London offices in Bermondsey and St Katharine Docks – a 10-minute walk between the two.You will be a key member of the team working with the Head of Facilities and Front of house team to ensure the smooth running of the offices, as well as being the main point of contact on reception.Life as a Receptionist at MerkleThe main point of contact on reception including meeting and greeting all visitors.Answering the mainline phone number and directing calls accordingly.Maintaining and organising over 41 meeting rooms and a large auditorium across both sites which includes daily meeting room checks, prepping meeting rooms and organising lunch deliveries for various meetings.Working with all levels of staff and across departments to ensure smooth running of the offices.Management and maintenance of the office environment, identifying and organising repairs/maintenance/cleaning etc.Liaising with IT, being the first point of call to assist with minor IT issues.Setting up of new employee desks ensuring all day one equipment is ready before they arrive.Administrative support for wider office teams.Coordinating deliveries and post for all departments.Support in the organisation of company events e.g. Social activities, company-wide lunches, large group meetings, celebrations etc.Stock taking and ordering of office supplies.A few of the benefitsWhether it’s the joy of working with people at the top of their game or the Merkle social calendar, people love working here – and we hope you will tooCareer development through Merkle University and other tools; with access to courses, textbooks and mentorshipCompany Pension, life insurance and other corporate benefitsFree breakfast, fruit and most importantly, biscuits! Food Fridays – enjoy a takeaway lunch courtesy of us once a monthFour Thirsty - have a drink on us on a Friday afternoon!A selection of other industry standard benefitsQualifications
What we are looking for in youWe are looking for an enthusiastic individual, who thrives in a busy working environment. We’re a friendly bunch and we hope you are too! You’ll be the face of our organisation for all people stepping through our front doors, it’s therefore essential you’re a natural at meeting and greeting all visitors into our office. Previous and recent experience working in a similar office environment role essential.You will be working closely with the Head of Facilities; an open-minded approach and readiness to tackle any challenge, no matter how big or small, is important.As the role is varied and fast paced, you’ll be highly organised with a can do attitude. You will also be a key member of the team and first point of contact for staff as well as visitors. As no day will ever be the same you will need to be exceptionally organised, extremely proactive and a real self-starter not afraid to use your initiative!
Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience. At the point of application, the candidate must have the legal right to work in the UK as we are unable to sponsor visas at this time.As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.