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Customer Service Coordinator

  • Location: Leeds, West Yorkshire
  • Salary: £7.50 - £8.50 per hour
  • Contract hours: FullTime

Job provided by Bennett & Game Recruitment


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About the job

Customer Service Coordinator required. I am currently recruiting for a Customer Service Coordinator to join a wellestablished, growing company based in Leeds. My client is a specialist manufacturer and solution provider for flexible hose assemblies, fabrications, and machined components for a wide range of industries including Gas, Nuclear, and Defence.

The role would suit an individual who has a strong work ethic and is able to work to scheduled deadlines. Ideally the Customer Service Coordinator will have a minimum of 5 years experience in a customer facing role/telephone based and production planning experience would be advantageous. This is a great opportunity to work with a reputable company and the working hours involve an early finish on a Friday.

Customer Service Coordinator
Position Overview

Keep all customers satisfied with the service provided, and minimize complaints and issues from them, by building relationships, and providing a personal service to them.
Ensure all Purchase Orders and relating paperwork is processed accurately and to requirement for customers
Processing Purchase Orders
Providing customer quotations
Procure production plans for new work, WIP, and completed work for shipment
Liaise with Production Managers to get updates on orders
Monitor & Control job sheets to ensure customers are up to date with their order
Measure delivery figures
Track Complaints and filling out appropriate documentation

Customer Service Coordinator
Position Requirements

Minimum of 5 years experience in a customer facing role/telephone based role
Experience of Production Planning would be advantageous
Requires excellent communication & organization skills
Good telephone manner; accuracy and ability to take high responsibility for taking tasks through to completion
Proficient with Microsoft packages including PowerPoint, Excel, Word and Outlook

Customer Service Coordinator
Position Remuneration

£7.50 p/hr £8.75 p/hr DOE
Working hours: Monday Thursday: 8:00am to 5:00pm and Friday 8:00am to 12:30am
33 days holiday (Includes Bank Holidays and Christmas Shutdown)

We, Bennett and Game Recruitment, a technical recruitment agency based in Chichester are acting as a Recruitment Agency in relation to this vacancy.

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