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Customer Service Representative

  • Location: Stretford, Greater Manchester
  • Salary: Negotiable
  • Contract hours: FullTime

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About the job

Job Title: Customer Service Representative

Job Type: Permanent

Industry: Motor

Location: Stretford

Start date: ASAP

Salary: £17,006.60 plus up to £150 bonus per month

  • Are you looking for a new customer service opportunity?

  • Do you have a passion for delivering great customer service? *

  • Are you empathetic and solution driven? *

We are looking for Customer Service Representatives who are passionate about providing exceptional customer service. As this role is phone based, you will need to be a great communicator with the ability to effectively listen, understand and identify customer needs. You will be the heart of the brand and therefore exceptional customer service is key! This role offers a great working environment with regular incentives, providing a great opportunity for someone looking to enhance their customer service skills further.

Start date: 21
st January 2019

Working hours: Mon Fri between 8am 7pm, Sat Sun 9am5pm on a rotational shift pattern working 5 out of 7 days

The Job:

Inbound calls
Listen carefully, explain clearly, understand and empathise with the customer
Provide a great standard of service
Help customers with renewals
Breakdown Assistance

Hours of work:

Mon Fri between 8am 7pm, Sat Sun 9am5pm

What youll need:

At least 6 months customer service experience within the past 2 years
Excellent communication skills
A passion for excellent customer service
Attention to detail
Ideally phone based experience

Note: you will need to pass a credit check. The CCJ limit is £2000 and must be on a payment plan.

What benefits youll enjoy

Fortnightly pay plus up to £150 bonus each month
Access to online courses
Free car parking and bike storage
Onsite Showers
Numerous company discounts
28 days paid annual leave

If you have the above experience or skills then we want to hear from you! Please apply online now.

Keywords: Customer Service, Motor, Customer Care Advisor, Inbound, Call Centre, Contact Centre

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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