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About the job
Reference: A4091Description: The Student Funding Unit requires a dedicated individual to act as a first point of contact for students visiting the Unit, which is based on the 4th Floor, Nancy Astor Building, Plymouth, and to provide cover on the Gateway Desk in the Roland Levinsky Building.
Duties will include dealing with initial enquiries from students and referring them on for appropriate assistance, keeping appointment calendars for the Student Funding team and taking in and registering applications for the various funds we administer. You will also undertake general office duties such as sending e-mails, maintaining spreadsheets, filing and photocopying.
You will have experience of dealing with people in a frontline capacity and must be able to work on your own initiative as well as being a valuable member of a hardworking team. You must have the ability to work under pressure as the Student Funding Unit experiences a high volume of callers.
You must be adaptable, have good organisational and IT skills and have experience of working in an office environment.
This is a full time position working 37 hours per week on a permanent basis.
Contact for informal discussion: Sally Rushton, Student Funding Manager or Kay Coutts, Student Funding Adviser, on telephone ##### ######.
Plymouth University is committed to an inclusive culture and respecting diversity, and welcomes applications from all sections of the community.
The University holds a Bronze Athena SWAN Award which recognises commitment to advancing women's career in STEMM academia.
Job DescriptionRegion: Location: PlymouthSalary: £15765 to £18031 pa - Grade 2Package: Full-time, Permanent