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Customer Engineer

  • Location: London
  • Salary: Competitive
  • Contract hours: FullTime

Job provided by Breezy HR

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About the job

We're Hiring
GreenKey is currently hiring Customer Engineers to help deploy and support our unique technology in customer cloud environments; to build and troubleshoot our non-production web applications; and to help develop tools and processes to streamline our customer experience.
Requirements
Strong organizational skillsBasic front-end development skills (JS, HTML5, CSS)Ability to troubleshoot across our stack in a cloud environmentCan follow processes accurately, help improve those processesGood written and verbal skillsOutstanding customer facing skills (primarily email)
What You Will Learn
DevOps skills and technologies: AWS, Docker, Kubernetes, logging, alerting, monitoringOur unique speech recognition and NLP technologyDeeper front-end development skillsCustomer Success skills
What Success Looks Like
In your first 90 days, you will:
Dive into the financial and emergency services domainsBuild and deploy all our software in a test cloud environmentLearn basic DevOps skills across our stack
After six months on the job, you will:
Deploy our software onto customer private cloudsOwn our customer facing technical documentation siteSuggest improvements to our project plans and support processes
One year in, you will:
Own our customer technical support processesHave built or contributed to major demo web apps (React.js, Electron)Learn how to build and operate effective observability systems (logging, alerting, metrics)Make an impact on the direction of GreenKey

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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!