Will assist the Night Manager in providing a smooth and efficient Night Service. This will ensure that our high level customer service is maintained on a 24 hour basis. As Night Porter you will ensure that a thorough and comprehensive hand-over is carried out from Reception at the start and end of the shift. The Night Porter will also be responsible for providing a late guest check-in and information service.
The Night Porter skills:
Be able to demonstrate a proven track record in Reception, Night Porters or related discipline in the hotel or travel trade industry preferably gained within a 4/5 Star establishment.
Be computer literate and preference will be given to candidates who have experience in Opera Fidelio or similar advanced PMS systems.
Require an excellent command of the English language both verbal and written and outstanding communication and leadership skills.
Be able to demonstrate a clear understanding of the highest level of customer service.
About the Hotel:
Tylney Hall Hotel is a beautiful 4 red Star Hotel with 112 bedrooms, set in the heart of 66 acres of glorious park & boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant we are committed to delivering hospitality to the highest standard. Our facilities include beauty treatment rooms & leisure facilities including both an indoor & an outdoor pool & banqueting facilities which are second to none.
For further information please contact the recruitment team: firstname.lastname@example.org
At Elite Hotels we have a single minded & unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
For full details of the benefits on offer please check our website: https://www.careersatelitehotels.co.uk/why-work-elite
Posted 48 days ago