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Senior Technical Support Consultant

  • Location: Bradford, West Yorkshire
  • Salary: £28000 - £38000 per annum
  • Contract hours: FullTime

Job provided by Recruitment Genius


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About the job

A Senior Technical Support Consultant is required with a cando attitude to join a leading SAP Partner software consultancy organisation who provide software implementation, support and technical services, including cloud solutions.

This is a varied and challenging technical role working in a geographically dispersed team. Responsibilities will include:

2nd/3rd level support duties
regular system maintenance and management
design, build and upgrade of systems
creating, maintaining and enforcing policy
working within a compliance and SLA environment

In addition to base salary, the role provides benefits including company pension scheme, healthcare & life insurance, 22 days holiday per year and annual incentive scheme. Additionally, you will be given the opportunity to train and develop your skills in leading and emerging technologies.

Required Technical Skills:
Expert knowledge of Microsoft Server operating systems (2012, 2016). Must hold MCSA or MCSE certification
Expert knowledge of Citrix products including XenApp/Desktop and NetScaler with CCP or CCE certification
Strong knowledge of virtualisation technologies, including VMWare and HyperV
Strong knowledge of Security product including Firewalls, MFA, AD, Group Policy, Encryption
Strong knowledge of Cloud offerings including Microsoft Azure
Good knowledge of Networking including LAN/WAN, hardware and software e.g. SDN, VPN
Good knowledge of Linux Enterprise operating system e.g. SUSE or RedHat
Good Knowledge of Server and Storage hardware configuration and support
Good Knowledge of Scripting / Programming

Required NonTechnical Skills
Proven infrastructure management and helpdesk experience
Solid experience in terms of problem solving and performance troubleshooting.
Excellent communication skills as the job requires a high degree of verbal and written communication
Documentation is a priority for this role, so the use of Word and MS Excel are a must.
Be highly motivated, hardworking and possess good time management skill
Degree educated from a recognised institution
Able to work collaboratively with the team and on their own with minimal supervision

Desired but not essential Skills:
Microsoft SQL Server
SAP NetWeaver Technical Support experience
SAP HANA Technical Support experience
SAP BPC Technical Support experience
Microsoft SSCM 2016
Microsoft Skype, Exchange, SharePoint and Office365 implementation and management
Compliance certification such as ISO 27001
ITIL certification
Cyber security training and certifications

Please only apply if you meet the skills listed under Required Technical Skills

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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!