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Technical Support Engineer - Filesystem

  • Location: Reading
  • Salary: Competitive
  • Contract hours: FullTime

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About the job

Company Description

Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.

As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we pride ourselves on transparency, integrity, and respect in everything that we do.

NOW is the time to join a growing company with strong roots, where you can take on your next challenge.

Job Description

We have an outstanding career opportunity for a Backline Support Engineer to work with the fastest growing data management software company at our Reading, UK office. 

This is an excellent opportunity for innovative and collaborative technologists to join a global team that has led the industry in satisfaction three years in a row.

The ideal candidate would have a technical background, enjoy interaction with customers, have excellent communication skills and enjoy a fast paced work environment. We offer innovative training, interesting colleagues, and the opportunity to grow with us.

Qualifications

Competencies:

Technical Support experience
-Exceptional customer relations skills
-Consultative approach
-Strong written and verbal communication skills
-Team player and with the willingness to support others
-Proven track record of continuous learning
-Multitask capable with strong time management skills
-Previous experience troubleshooting enterprise environments

Technical Knowledge:

Windows/Unix/Solaris/Linux OS and its components
-Networking and troubleshooting connectivity, firewalls, name resolution and performance based issues with OS
-Understanding of clustering and or SAN technologies
-Understanding of backup theory and design

Additional Information

Recognized as a leader in the Gartner Magic Quadrant for Data Center Backup and Recovery Software, our industry's definitive independent ranking. For the seventh straight year, Commvault has been named a leader. And this year we're furthest on the "completeness of vision" and highest on the "ability to execute."

Commvault offers its products through a broad array of distribution partners globally, while building upon its strong portfolio of strategic partnerships with leading technology companies including Microsoft, Amazon Web Services, Cisco, Oracle, SAP, Nutanix, Pure, HP, Hitachi, NetApp and many others. Commvault's global headquarters is located in Tinton Falls NJ, with additional offices that support customers globally across the Americas, EMEA, and APAC.

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