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Student Services Manager

  • Location: London
  • Salary: Up to £32000 per annum
  • Contract hours: FullTime

Job provided by Protocol Excellence in FE

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About the job

We are delighted to be assisting a London based education provider with the appointment of their next Student Services Manager.

This is a full time permanent position.

Role responsibilities
Target management and reporting
Enrolment to target.
Monitoring of withdrawals in line with targets
Ensure effective communication across the teams at all times to meet the needs of the business
Management of systems and processes to ensure positive impact on retention and achievement
Team and individual deadlines are met.
Regular reporting to senior management across all relevant areas including; Events, Marketing and
survey analysis, enrolment to all published targets and learner outcomes.
Documentation and processes are maintained in line with internal and external audit requirements
against all funding streams
Ensure departments are following LCBT approved policies and procedures.

The person & qualifications
Experience of report writing, data analysis (Essential)
Experience of Individual learner Record (ILR) (Essential)
Experience of participation in college Ofsted and ALI inspections (Essential)
Experience of working within a IIP and Matrix framework (Essential)
Experience of working within a college with an Ofsted/Ali inspection Grade 1 or 2 (Desirable)
Experience of managing a team (Desirable)
Experience of communicating and reporting at a senior level (Desirable)

For a full job description or an informal discussion please contact Emily on ##### ######or #####@######.###

This job will close as soon as sufficient applications are received so please apply now to avoid disappointment.

About Protocol
Protocol are the specialist fullservice recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first.

Were more than a recruitment agency we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone.

Whatever your career goals, weve got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs to assessment and support staff roles, all with very competitive pay rates and benefits your future is in good hands.

The legal bit
Protocol promotes equal rights and is an employment business under The Conduct of Employment Agencies and Employment Businesses Regulations 2003. Work is undertaken on a selfemployed basis under contract with Protocol. An enhanced Disclosure and Barring Service (DBS) check is required for all Protocol assignments. All positions advertised by Protocol comply with the Agency Workers Regulations 2010.

As a result of the volume of applications we receive, we regret that we might not be able to respond to every candidate with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion.



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Did you know that Zoek has over 100,000 UK jobs available, your next job could be a click away! Start a new job search on Zoek!