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About the job
I am currently looking for a Digital Support Analyst (Virtualization/ Windows/ UNIX) to join a top bank based in London. The role will be a permanent role and will be working on a new project within the business. Key Responsibilities: Day to day support of the platform to help diagnose and fix production issues, and provide incremental improvements to the form and function of the platform as a whole.Problem resolution and prevention of recurrence through post-incident wash-ups & service improvement plans.Be a central point of expertise and consultation on technical aspects of the Online & Mobile platform. Skills and Experience: Experience managing Linux and Windows Operating Systems in a virtualised environment.Vendor liaison and 3rd party organisation across geographically distributed teams.Experience operating in a structured service management setup (Incident, Problem, Change Management and Service Requests), using industry standard service management tools.Understanding of ITIL concepts for service delivery.Experience working in Financial Services/Regulated environments. Experience working with the following products/technologies:Linux/Windows ManagementApplication/Platform Monitoring tools (such as Dynatrace/New Relic)Analytical Tools (such as Google Analytics/PowerBI)Backbase CXP ManagerMuleJavaSQL/SSISIOS/Android Permanent Location- London£55,000- £65,000 (plus benefits) If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch. Many thanks,Connor McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.