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Helpdesk Team Leader

  • Location: Nottingham, Nottinghamshire
  • Salary: £12 - £13 per hour
  • Contract hours: FullTime

Job provided by Akton Recruitment

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About the job

Helpdesk Administrator

Akton Recruitment currently has an exciting opportunity for a Helpdesk Team leader to be part of the Scheduling Team for a Facilities Management Company in Manchester

Your Role

Managing of the Helpdesk Team and evaluate performance. Ensuring customer service is timely and accurate on a daily basis. Supporting Helpdesk representatives and technicians.
Carrying out monthly invoicing.
Raising purchase orders.
Submitting Teams timesheets.

Skills

Computer literate with a good working knowledge of Microsoft applications including Excel and Outlook
Facilities Management Experience
Demonstrate good team working ability with excellent communication skills
Ability to work in a focused manner with the ability to prioritise workload and requests
Keen awareness of customer focus and brand image
Experience of purchasing and managing supplier delivery
Health and safety awareness

If you would like to apply for this position please send a CV or call ##### ###### and ask for Jordan for more details.

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