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IT Analyst

  • Location: krakow
  • Salary: 60000 Pln/Annum
  • Contract hours: FullTime

Job provided by Tom Gandhi Consulting World

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About the job

Hi Job Seekers,

This is Saikumar I am a Recruitment Consultant from TGC World.we have a job opportunity for "IT Analyst" based in "Krakow,Poland".If you are interested with this position please revert me with updated CV in word format and you can also refer to your friends/colleagues.
TGC World: ######.###

Our company specialises in the IT sector. We assist experienced professionals in finding and securing opportunities for their career development.,,We have built a strong reputation for success through our comprehensive understanding of the clients that we work with and the individuals that we represent.,,There are 500 established companies within the IT sector. I can appreciate that you may not be currently actively looking for a new position. However, I’m sure that there are at least one or two opportunities within these companies that would provide a step-up from your current role.,,I would like to arrange a conversation to learn a more about your background, motivations, and career goals. This will allow us to make you aware of these specific opportunities for progression.

Job Title : IT Analyst
Location : Krakow,Poland

Purpose of the job:

Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users
Route problems to internal I.M. support staff
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
Administer and provide User Access and Exit controls
Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's

Knowledge, skills & experience:

Very good (Italian/French/Dutch/German) & good English (min B2)
Willingness to work shifts
Education any formal background will be considered
Analytical and systematic problem solving skills required
Technical helpdesk or technical call center experience
Candidates without support experience can also apply
Technical & customer specific training will be provided following for unexperienced candidates



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