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Junior IT Support Analyst

  • Location: Cheltenham
  • Salary: £16000 - £25000 per annum
  • Contract hours: FullTime

Job provided by IntaPeople

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About the job

IntaPeople are working with a client based near Gloucester who are seeking a Junior Support Analyst to join their team. As a Junior Support Analyst, you will be the main point of contact for many of their clients who call or email in, you will responsible for investigating the initial problems and gathering as much information as possible before escalating to the Senior Support Analysts.

This role will involve managing user administration requests and providing professional and consistent communications with clients to keep them up to date on investigations and resolutions.

To be considered for this opportunity, you must have the following:
• Ability to troubleshoot and fix Mac/Windows issues
• 1 year of experience in an office environment
• Excellent communication and customer service skills
• Willingness to learn new technologies and skills

Apply now for immediate consideration or contact Emily for further details on ##### ######.

By submitting your job application, you are giving IntaPeople consent to store and process your personal data in line with our privacy policy (which can be found on our website). Your personal data will be processed for this job and any future relevant jobs we match with your skill set (please note - your details will never be submitted to a client without your explicit consent). The services advertised by IntaPeople are those of an Employment Agency and an Employment Business.

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