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QUALIFICATIONS Hold or working towards relevant PA/Secretarial Certificate. Hold or working towards relevant NVQ qualifications in Business Administration. Demonstration of equivalent qualification or experience. EXPERIENCE & SKILLS Minimum 2 years of relevant experience or the ability to evidence competence and capability during the interview process. Sound communication and personal effectiveness skills. Ability to maintain effective working relationships at all levels. MAIN RESPONSIBILITIES Carry out background research and presentation of findings. Produce documents, briefing papers, reports and presentations. Attend internal and external meetings and produce detailed minutes. Arrange travel, visas and accommodation for manager and other Directors involved with Inogen conferences or overseas projects. Co-ordinate and complete the delivery of third party data searches for projects. Arrange and issue purchase order numbers and data files (via file sharing websites) to sub-consultants involved with projects. Fact-check reports under the direction and supervision of Unit Director and Project Managers. Write Phase 1 contaminated land desk-study reports under the direction and supervision of Unit Director and Project Managers. Co-ordinate bookings for site equipment i.e. sat navs etc. Responsible for the ordering of PPE as requested and ensure availability for new starters as part of their initial Induction; ensure first-aid kits are in date and always replenished. Carry out specific projects and research. Support the wider business as required. ACCOUNTABILITY Delivering excellence in service: Delivery of service quality to clients. Develops Client relationships at project level. Share knowledge and captures value delivered to Clients. Personal financial billability. KEY PERFORMANCE INDICATORS Completes all work in a timely manner and understands time allowances allocated to a project/ task by the manager and work within these or raise concerns to manager in a timely manner when they are at risk. Takes responsibility for addressing own performance and developmental needs to enhance skills, personal contribution and career prospects. Works in a professional, objective, proactive and positive manner to the needs of colleagues, customers, sub-contractors and sub-consultants or other stakeholders. Provide the necessary support for project related tasks as directed. Devise, operate and maintain an effective system for booking for and management of site equipment Devise, operate and maintain an effective system the provision of the required PPE as requested and ensure availability for new starters as part of their initial Induction; ensure first-aid kits are in date and always replenished. Support the wider business as required. Client satisfaction. Quality of service. Personal billability / utilisation against project expectations. Effective team working. GRADE REQURUIREMENT To uphold the Core Values of the Company: Empowerment. Commitment. Integrity. Sustainability. Safety. Innovation. TECHNICAL SKILLS Technical knowledge and application Good quality of work produced. Demonstrate an understanding of current Company requirements related to relevant site works. Change Management: Able to work in a dynamic environment and deal with any change in direction, often last-minute. Manage supply such that there is no impact to project work due to equipment and/or paperwork not being available for use. PERSONAL EFFECTIVENESS Project briefs, deadlines and resources Tasks completed on time. All relevant PPE & equipment available as required. No delays to Project work due to poor planning relating to equipment supply and maintenance. Active engagement in team meetings/briefings. Productivity Ability to produce work with minimal supervision and to use initiative. Able to multi-task and move quickly from one priority to another. Use of IT To demonstrate an intermediate/high level of Microsoft Office skills; Word, Excel, PowerPoint, Outlook. Client Satisfaction To be aware of and positively influence satisfaction feedback either directly or indirectly via verbal or written testimony. Personal and collective safety Safe working performance in compliance with regulatory, Company and client requirements.
COMMUNICATION SKILLS & WORKING RELATIONSHIPS To demonstrate the ability to communicate effectively with work Colleagues, Suppliers, Clients and Regulators. To develop and maintain good working relationships with work colleagues. To participate fully in Company or Divisional training and business improvement initiatives. Please see our candidate privacy notice below: ###.######.### Privacy Notice A407.pdf