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About the job
Retail Store Manager now required for our Stoke on Trent store!
Are you a motivated and influential Retail Management professional, with a flair for success?
Are you passionate about sales with a real drive for business growth?
With Stores Nationwide, Office Outlet is your one-stop shop for all of your stationary and office supplies. Whether you work at home or in a high-rise building in the city, our single focus is to ensure that you have everything you need to turn your opportunities into realities.
Office Outlet know that our people are at the heart of everything we do, and always recognise top talent and achievements.
We currently have an exciting opportunity for a talented Retail Store Manager, to oversee the store in Stoke on Trent.
Retail Store Manager, you will:
Be accountable for driving sales and profitability in conjunction with achieving financial and non-financial business results. You will work on implementing the store plan and vision, aligned to company objectives and expectations, grow the business and maximises sales potential by fostering and implementing a culture of ongoing learning and developing talent. Your responsibilities will also include:
Develop and implement a sales plan and promote Licence to sell training within the store.
Lead, manage and ensure the maximisation of sales growth in the store.
Explore and take opportunities to identify and grow new business leads and prospects.
Agree sales goals and targets to ensure the team understands the expectations.
Ensure that the management team are developing the sales capabilities of associates.
Lead, promote and coach selling techniques.
Ensure the hiring and induction processes are executed in the store.
Ensure a process is established and implemented for ongoing training and coaching.
Own the Performance Development Review (PDR) process.
Partner with the team to analyse the profit and loss, control labour and expense costs.
Explore, identify and communicate suggestions, and makes decisions for improvements.
Promote and maintain a safe working environment.
Maximise store sales opportunities, supported by encouraging 100% completion, implementation and reinforcement of the inspired selling training programs.
Manage and ensure execution of process and procedural excellence standards and initiatives.
Ensure smooth and effective management of the day to day operations within the store.
Ownership of payroll and HR administration and maintains employee files in line with data protection obligations.
Oversees the operational execution in the store and maximise all opportunities to increase productivity.
Retail Store Manager will have:
To be successful as our Retail Store Manager, you will demonstrate strong experience in a retail management position with a track record of maximising sales opportunities. You will also possess:
Bachelor’s degree in Retail/Business Management, (or equivalent), is preferred.
Demonstrate leadership and management ability with excellent business acumen.
Ability to lead a sales focused team to deliver business results.
Ability to make decisions with integrity that adhere to and support company guidelines.
Ability to resolve customer concerns in a diplomatic and efficient manner.
Ability to build effective relationships with customers in a friendly and professional manner.
Capacity to communicate at all levels and with all stakeholders effectively.
Ability to plan, organise and prioritise efficiently to effectively handle daily responsibilities.
Can actively engage and inspire the team, always leading by example.
If you are looking for your next challenge as a Retail Store Manager
then we want to hear from you, please click APPLY!
Job Type: Full-time, Perm
Salary: circa £30,000 - £35,000 – Contributory Pension, Private Healthcare and 25 days holiday.