Job provided by Response Personnel
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About the job
£21,000 £23,000 + Additional £2000 OTE
Monday to Friday 9am 5pm
Our client a marketleading supplier are looking for an experienced Outbound Sales Advisor to join their team in Dunstable.
Are you selfmotivated and target driven? Do you have a positive can do attitude and sales experience within a customer orientated environment?
Responsibilities Sales Advisor:
Make outbound telesales calls to prospective and lapsed customers to introduce the products and services.
Work to set sales targets and KPIs, overcoming objections confidently and working within strict quality and adherence guidelines
Opportunity spot and lead generate by having a quality conversation with your customer, sell, upsell and crosssell where necessary
Lead on promoting current campaigns and products
Work closely with key stakeholders to support field sales and directory teams
To accurately provide customer quotations and take the appropriate action throughout the customer journey
To liaise with internal teams and customers regarding product availability and delivery timescales whilst managing customer expectations
Actively seek feedback from customers through the use of Customer Satisfaction Surveys in line with KPIs
Provide support to the administration team on an adhoc basis
Remain up to date with the current product portfolio
Take full ownership of customer complaints
Sales experience within a customer orientated environment
Excellent time management skills ensuring a high level of productivity
Attention to detail and a high degree of accuracy
IT: Microsoft Office skills namely Excel, Word and Outlook
Excellent written and spoken English
You must be diplomatic, have excellent listening skills and the ability to build effective relationships with customers
Excellent interpersonal skills both on the telephone and face to face and in written email communication
Selfmotivated and target orientated
Ability to work with minimum supervision
Effective team player
Have the drive to exceed
A positive can do attitude
Response Personnel, an independently owned company and experts in recruitment since 1997.
Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, IT/Telecoms, Industrial, Driving, Construction and Technical sectors.
For information on other roles we have available please call ##### ###### for further details.