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About the job
Job Title: Security Officer
Location: HM Tower of London
Salary: Circa £27,000 per annum
Job Type: Full Time, Permanent
Closing Date: 31
st March 2019
The Organisation is the charity responsible for the Tower of London, Hampton Court Palace, Kensington Palace, Kew Palace, Banqueting House and Hillsborough Castle in Northern Ireland. They help everyone explore the stories of how monarchs and people helped shape society in some of the greatest palaces ever built.
They currently have vacancies permanent full time Security Officers based at HM Tower of London, working 46.32 hours per week.
You will be part of the Security Team ensuring the provision of a safe and secure environment to all visitors, staff residents and guests. You must have high moral and ethical standards and treat all persons with dignity and respect, where values underpin all that you do.
You must demonstrate a high level of motivation and enthusiasm, to provide the very best environment in which to live and work for all persons and customers both internal and external. You will provide both a high level of customer care security awareness and provide support for their other visitor frontline teams.
Duties will include:
Meeting and greeting visitors
Controlling all pedestrian and vehicle activity and access to the Palace including key control
Taking regular patrols, enhancing security levels and maintaining a vigilant presence
Responding to alarms, escalated security incidents and suspicious behaviour
Providing a safe and secure environment for visitors, staff and residents
Meeting corporate clients and VIP for evening functions
Dealing with Metropolitan Police and Emergency Services when required
Managing the Business reception desk, offering a welcoming and professional point of contact for visitors and contractors
Projecting a smart, efficient and helpful image at all times
They are looking for someone who can work both as part of a team and on their own. Holder of a current SIA licence, you must possess the ability to think and act quickly and decisively in emergencies or under pressure. You would be able to use your own initiative to identify better ways of working and ensure excellent customer service.
The successful candidate must have an enthusiastic professional approach, have high standards, be punctual and have good personal presentation, excellent customer service and communication skills. You will be working with a small team, so being a people person is a must respecting all persons and differences. You should also possess a flexible approach to working, and be aware that outdoor working in all weathers can be involved.
The Organisation is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.
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Candidates with experience of: Corporate Security Officer, Security Officer, Security Guard, Security, Security Enforcement Officer, SIA Licence, CCTV, CCTV Surveillance, CCTV Operator, Estate Security, First Aid, First Aid Certificate, Campus Security may also be considered for this role.