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Service Delivery Analyst Leeds

  • Location: Leeds, West Yorkshire
  • Salary: £20000 - £24000 per annum + Excellent Benefits
  • Contract hours: FullTime

Job provided by Circle Recruitment Limited


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About the job

Service Delivery Analyst Leeds

Service Delivery Analyst who has experience within a service desk function and knowledge of ITIL is required by my client who are a leading Solutions provider in Leeds. They are looking for someone who is looking to progress in Service Delivery and has either worked on a service desk looking to progress or someone who has some proven experience within service delivery, incident management, problem or change management is looking to grow within service delivery.

This is a fantastic opportunity for someone who is eager, passionate about service looking to work for a leading company, supporting global clients. There will be endless opportunities to progress and on the job training will be provided.

Based in Leeds City Centre LS1, a short walk from the train station this company are excelling in the market place and provide global IT Solutions to medium to enterprise businesses. Due to further expansion plans they are now looking to hire a Service Delivery Analyst who will be responsible for supporting the delivery of the continuous service improvement, transition and service delivery to their global clients. The role will be office based, however, some travel will be required. This role will be on a shift basis and there will also be oncall.

As a Service Delivery Analyst, the starting salary for the role will be £24,000 plus many more benefits including training, modern offices, excellent working environment, pension, holidays package, and the opportunity to progress your career. The company promote heavily from within and you will have a clear progression plan in place.

Key skills for the successful Service Delivery Analyst:

Excellent ProblemSolving Skills
Service Desk experience Desirable
Communication skills
Incident Management
Problem, Change Management
ITIL Awareness
Proven experience working in a client facing role
SLA
Reporting

How to Apply:

Interview slots are booked so please submit your CV for consideration ASAP!!

Click APPLY Now!

Please also feel free to send your CV, marked with Urgent Attention to Nicola.mccormack @ ######.###

Additionally, please feel free to add me on LinkedIn

######.###/in/nicolamac/

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook Circle Recruitment , Twitter @Circle_Rec and LinkedIn Circle Recruitment.

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