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Travel Consultant

  • Location: Newcastle upon Tyne, Tyne and Wear
  • Salary: £16500 - £17000 per annum
  • Contract hours: FullTime

Job provided by Manpower

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About the job

Key Tasks

Proactive sales tasks
Respond to trip note requests
Respond to and capture details of new customers and enquiries by phone and e mail
Manage ongoing sales prospects
Process bookings
Manage bookings on unconfirmed trips
Maintain sales and marketing material (trip notes and website)
Maintain trip final information
Communicate with partner/supplier
Process balances
Finalise trip with customer(letter, call, text)
Finalise trip with partner/guides/supplier
Following up on feedback post tour
Ensure all dates and prices & trip notes for new season are updated While this role focuses on sales and customer service, the person will be required to help out with all areas of the clients work. As with all our staff there will be the opportunity to join a trip each year. Position will occasionally involve working weekends.

Success Measures

Delivery against key performance indicators
Financial targets
Conversion rate
Delivery against defined processes and to key milestones
Happy travellers

Location

Map

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