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Hospitality and catering jobs in the UK are a popular choice for many, particularly young people, with over a third of employees in this sector being under the age of 25. Hospitality and catering employers are currently the 4th largest employer in the country, with many predicting a skills shortage in the industry over the next decade. With hospitality and catering jobs ranging from conference centre managers and marketing executives to head chefs, there is an almost endless list of career opportunities.
With hospitality and catering jobs covering a wide range of sectors, including restaurants, hotels, travel and airlines, everyday tasks will often vary significantly, and can include everything from dealing with unhappy people on holiday to ensuring daily food and drink deliveries are on time and food is of appropriate quality. Working in hospitality and catering generally involves dealing with customers, a large part of such roles will involve communicating with customers and ensuring they are satisfied. Depending on the position, there may be the need to travel, as well as working irregular hours and operating both individually and as part of a team.
There are a variety of ways you can enter the hospitality and catering industry, with many individuals often using their experience to work their way up the corporate ladder. In terms of character traits, flexibility, confidence and language skills are all desirable by hospitality and catering employers, as is being sociable and having a people-centred approach. Regarding qualifications, there are now a variety of options available, including apprenticeships, BTECs and specialised bachelor’s degrees such as hotel management, all of which will help when looking for hospitality and catering jobs.
Employing over 3 million people in the UK alone, hospitality and catering jobs continue to offer attractive and stable long-term prospects. From hotel operations and customer services to concierge and human resources positions, there will often be many opportunities to further yourself both professionally and personally with hospitality and catering employers. Whilst qualifications are important and will of course help you, they are not as vital as perhaps other industries, meaning that your abilities and experience will count for a lot in the eyes of hospitality and catering employers.
There are numerous advantages to working in hospitality and catering, with an exciting and often varied daily routine being one of them. Passion and a love of the role can often be found in such careers, particularly chefs, for whom the profession is often a life-long calling.
Further benefits to working in hospitality & catering including it being a relatively stable industry in terms of long-term growth, with many predicting the industry will become the largest global employer in the next ten years. Additional advantages include perks such as discounts, visiting exotic locations and working in fun, vibrant environments for stable, well structured hospitality and catering employers.
With hospitality and catering being a service-based industry, you will likely at times have to deal with unhappy customers in some hospitality and catering jobs, which can be stressful and upsetting for some. Furthermore, hospitality and catering employers can be very demanding, with high workloads, particularly for chefs who often operate in demanding and hectic environments.
Other disadvantages to working in hospitality and catering include operating in locations in which people are holidaying and having fun when you are busy working, as well as the possibility of long hours and varying shift work.